View and manage your subscription details with 75Health.


Payment And Plans - Subscription Options


Active User:


This page enables users to manage user account subscriptions.


Active Users:

The list of users with an active subscription will be visible here.
  • Click on the ellipsis icon available for every user to modify the account status.
  • Select cancel subscription to stop the subscription for a user.
  • Select suspend a subscription to suspend the subscription for a user.


Deactivated Users:


The list of users without an active subscription will be visible here.
  • Click on the ellipsis icon available for every user to modify the account status.


Note:
  • The suspend subscription option will only disable the account, but the billing cycle will remain active.
  • The deactivated subscription option will stop the billing cycle for the user.

Payment History:

  • Click on the Payment History button to view the Payment history.
  • Once selected, the details such as Plan, Payment Date, Amount and Payment status will be available.
  • The details of the Next Scheduled Payment date will also be provided.
Manage Subscription:
  • Click on the Manage subscription button to view the Payment history.
  • Once selected, the details such as Name, Email and services will be available.
  • Click on the Create user button/Add users button or click on the ellipsis icon and choose Add users from the dropdown.
  • Choose the preferred user from the dropdown and click on the Proceed Payment button to proceed with the payment.
  • Click on the trash icon to cancel the user.

Note:
  • Only the hospital users will be visible in the choose user dropdown.
  • The Administrator account can be De-activated only after all the User accounts they have created are cancelled.


Edit Card Details - The details of the Card already in Use will be provided.
  • Click on the update icon and enter the new card details.
  • Click on the Save button to update or click on the Back button to cancel and exit.


Payment History - The payment history of the user will be available along with the Plan, Date, Amount, Description and Status of the payment. The details of the Next Scheduled Payment date will be provided in the bottom of the page.

Note:
  • The billing cycle automatically begins once the trial period[14 days] expires and the date will be stored as the default due date.
  • If a new user is included in the middle of a billing cycle, the subscription fee for the user will be deducted on a pro rata basis immediately and the user will be added to the next billing cycle.