Follow the below add directions to make calls to your patients for consultation;
Tele Doctor
- Click on the Tele Doctor option from the left side menu.
- Click on any patient from the contact list to make a call.
- Once a call is made the below-added options will be available for the caller before connecting;
- Mute/UnMute - This option will allow users to disable/enable the microphone
- Hang Up - This option will allow users to cancel the call made
- Turn Off/On-Camera - This option will allow users to disable/enable the camera.
- Once a call is made the below-added options will be available for the receiver before connecting;
- Mute / UnMute - This option will allow patients to disable/enable the microphone
- Hang Up - This option will allow patients to deny the incoming call.
- Accept - This option will allow patients to answer the incoming call.
- Turn Off/On-Camera - This option will allow patients to disable/enable the camera.
- The following options will be available for a user during an active call;
- Mute/UnMute - This option will allow users to disable/enable the microphone
- Hang Up- This option will allow users to complete/ disconnect the current call.
- Turn Off/On-Camera - This option will allow users to disable/enable the camera.
- Video call Timer - The real-time duration of the call will be visible here.
- More - Click on the ellipsis icon to access more options
- Patient History - Click here to navigate to the List EHR in a New Tab.
- New EHR - Click here to navigate to the New EHR in a New Tab.
- Picture in Picture - Click here to Minimize and Maximize the Video.
- Toggle Screen - Click here to switch between the full screen and Normal Screen Mode.
- Settings - Click here to modify/update the call settings
- Microphone - Click on the dropdown to select the preferred microphone for the call.
- Speaker - Click on the dropdown to select the preferred speaker for the call.
- Camera Option - Click on the dropdown to select the preferred camera for the call.
- Mic - You can record and play for 10 seconds to test the microphone.
- Test - You can test the Speaker here.
- Help - Navigate to the help page for further assistance on how to use our application.
- Report an Issue - Navigate to the Contact Us page to report any issue.
- The following options will be available for a patient during an active call;
- Picture in Picture - Click here to Minimize and Maximize the Video.
- Toggle Screen - Click here to switch between the full screen and Normal Screen Mode.
- Settings - Click here to modify/update the call settings
- Microphone - Click on the dropdown to select the preferred microphone for the call.
- Speaker - Click on the dropdown to select the preferred speaker for the call.
- Camera Option - Click on the dropdown to select the preferred camera for the call.
- Mic - You can record and play for 10 seconds to test the microphone.
- Test - You can test the Speaker here.
- Help - Navigate to the help page for further assistance on how to use our application.
- Report an Issue - Navigate to the Contact Us page to report any issue.
Note:
- The patients will only be able to receive calls but cannot make calls.
- A stable internet connection is required for an uninterrupted quality call.
- The recommended browsers and devices are Google Chrome, Mozilla Firefox, Safari, Chromium. Currently not supported for mobile devices.
- The patients without an email will also be displayed here.